Our product is perishable, so we do not accept returns.

All sales are final. If your product arrived damaged or broken, don't hesitate to get in touch with us at info@honeybeeseamoss.com. Include a description of the issue and photos of the product within 7 days of receipt.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes around 7 business days. Please note that with the state of the global pandemic, orders may arrive later than usual.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!